Privacy Policy

Effective Date: 23.11.2025, 16:00

Introduction & Organizational Info:

We, at AVERIX Enterprise e.U., are dedicated to serving our customers and contacts to the best of our abilities. Part of our commitment involves the responsible management of personal information collected through our website spookline.com, and any related interactions. Our primary goals in processing this information include:

Enhancing the user experience on our platform by understanding customer needs and preferences.
Providing timely support and responding to inquiries or service requests.
Improving our products and services to meet the evolving demands of our users.
Conducting necessary business operations, such as billing and account management.

It is our policy to process personal information with the utmost respect for privacy and security. We adhere to all relevant regulations and guidelines to ensure that the data we handle is protected against unauthorized access, disclosure, alteration, and destruction. Our practices are designed to safeguard the confidentiality and integrity of your personal information, while enabling us to deliver the services you trust us with.

We do not have a designated Data Protection Officer (DPO) but remain fully committed to addressing your privacy concerns. Should you have any questions or require further information about how we manage personal information, please feel free to contact us at support@spookline.com.

Your privacy is our priority. We are committed to processing your personal information transparently and with your safety in mind. This commitment extends to our collaboration with third-party services that may process personal information on our behalf, such as in the case of sending invoices. Rest assured, all activities are conducted in strict compliance with applicable privacy laws.

Scope and Application:

Our privacy policy is designed to protect the personal information of all our stakeholders, including website visitors, registered users, and customers. Whether you are just browsing our website spookline.com, using our services as a registered user, or engaging with us as a valued customer, we ensure that your personal data is processed with the highest standards of privacy and security. This policy outlines our practices and your rights related to personal information.

Data Collection and Processing:

The following list details the types of personal information we may process:

Browser Information and Language
Operating system and version
Device ID

Please note that we only process information that is essential for delivering our services, complying with legal obligations, or enhancing your user experience. Your privacy is paramount, and we are dedicated to handling your personal information responsibly and in accordance with all applicable laws.

At AVERIX Enterprise e.U., we believe in using personal information responsibly and ethically. The data we collect serves multiple purposes, all aimed at enhancing the services we offer and ensuring the highest level of satisfaction among our users, customers, and employees. Here are the key ways in which we use the personal information collected:

Authentication and Security

Your privacy is our priority. We process your personal information transparently and in accordance with your preferences and applicable privacy laws. We are committed to ensuring that your data is used solely for the purposes for which it was collected and in ways that you have authorized.

Data Storage and Protection:

Data Storage:

Personal information is stored in secure servers located in the following locations: undefined. For services that require international data transfer, we ensure that such transfers comply with all applicable laws and maintain data protection standards equivalent to those in our primary location.
Data Hosting Partners: We partner with reputable data hosting providers committed to using state-of-the-art security measures. These partners are selected based on their adherence to stringent data protection standards.

Data Protection Measures:

Encryption: To protect data during transfer and at rest, we employ robust encryption technologies.

Data Processing Agreements:

When we share your data with third-party service providers, we do so under the protection of Data Processing Agreements (DPAs) that ensure your information is managed in accordance with GDPR and other relevant data protection laws. These agreements mandate that third parties implement adequate technical and organizational measures to ensure the security of your data.

Transparency and Control:

We believe in transparency and providing you with control over your personal information. You will always be informed about any significant changes to our sharing practices, and where applicable, you will have the option to consent to such changes.

Your trust is important to us, and we strive to ensure that your personal information is disclosed only in accordance with this policy and when there is a justified reason to do so. For any queries or concerns about how we share and disclose personal information, please reach out to us at support@spookline.com.

User Rights and Choices:

At AVERIX Enterprise e.u., we recognize and respect your rights regarding your personal information, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. We are committed to ensuring you can exercise your rights effectively. Below is an overview of your rights and how you can exercise them:

Your Rights:

Right of Access (Article 15 GDPR): Request access to your personal information and obtain information about how it is processed.
Right to Rectification (Article 16 GDPR): Request correction or completion of inaccurate or incomplete information.
Right to Erasure (‘Right to be Forgotten’) (Article 17 GDPR): Request deletion of your information when no longer necessary.
Right to Restriction of Processing (Article 18 GDPR): Request restriction of processing under certain conditions.
Right to Data Portability (Article 20 GDPR): Receive your personal information in a structured, commonly used format and transmit it to another controller.
Right to Object (Article 21 GDPR): Object to processing, including for direct marketing.
Right to Withdraw Consent (Article 7(3) GDPR): Withdraw consent at any time without affecting prior lawful processing.
Right to Lodge a Complaint (Article 77 GDPR): File a complaint with a supervisory authority if you believe your rights are violated.

Exercising Your Rights:

To exercise any of these rights, please contact us at support@spookline.com. We will respond in accordance with applicable laws and required timeframes. We may need to verify your identity as part of the process to ensure the security of your personal information.

We are committed to facilitating the exercise of your rights and ensuring you have full control over your personal information. If you have questions or concerns, please do not hesitate to contact us.

Cookies and Tracking Technologies:

At AVERIX Enterprise e.U., we value your privacy and are committed to being transparent about our use of cookies and tracking technologies on our website spookline.com.

Understanding Cookies and Tracking Technologies:

Cookies are small data files that remember your preferences and collect information about website usage. Tracking technologies such as web beacons and pixel tags help us understand how you interact with our site.

How We Use These Technologies:

Essential Cookies: Necessary for website functionality (e.g., authentication, security). Consent not required.
Performance and Analytics Cookies: Provide insights into usage patterns and errors to improve the website.
Functional Cookies: Enable enhanced features and personalization.
Advertising and Targeting Cookies: Deliver relevant ads, limit ad frequency, and measure campaign effectiveness.

On your first visit, our site will display a cookie banner where you can:

Accept all cookies.
Reject non-essential cookies.
Customize cookie preferences.

We may update our cookie use to improve services or comply with legal requirements. You will be notified of significant changes and asked for consent when required.

For more details, please see our Cookie Policy at: https://spookline.com/legal/cookie

If you have any questions, contact us at support@spookline.com.

Children’s Privacy:

At AVERIX Enterprise e.U., we are committed to protecting the privacy of children.

Age Requirements:

Our services are not intended for children under 16. We do not knowingly collect personal information from children under this age without parental consent.

Collection and Use of Children’s Information:

If we become aware of such collection without parental consent, we will delete the information immediately. Contact support@spookline.com if you believe this has occurred.

This may include:

Signed consent forms
Identity verification through a credit card transaction or other means

Internal Monitoring: Robust monitoring systems to detect breaches promptly.
Assessment: Thorough evaluation of breach scope, nature, and impact.

Notification Obligations:

Regulatory Authorities: Notified within required timeframes if legally required.
Affected Individuals: Notified when significant risk exists, including details and recommended protective steps.

Communication Channels:

Website Notification: May be used as an additional communication channel.

Support and Assistance:

We provide guidance and assistance to affected individuals following a breach.

Point of Contact: support@spookline.com